Customer Support Channels
A 1–hour Response Guarantee
Delivering high quality support in time is our top priority, so that we back up each website hosting plan with a 1–hour ticket reply warranty. As soon as you send a ticket or drop an email, our client tech support crew will do their best to give the most satisfactory solution to your problem and to supply you with advice quickly.
A Top–quality Support Service
Our tech support service is provided by a team of capable consultants who’re prepared to react to your issue quickly. You’re able to communicate with the tech support team team by opening a support ticket from your Online Control Panel or by posting us an e–mail. On working days, you may as well contact us on the telephone or take advantage of the online chat solution.
An Intuitive Help Section
DASOFT TECHNOLOGIES’s Control Panel includes a huge know–how base that’s integrated into all areas. In each area, you will find a Help button which will load for you a list of step–by–step tutorials on how to work with a particular feature or complete a certain action. Moreover, we have created information video lessons to make sure you get a better idea of the Control Panel’s interface.