Support Channels

  • 1 hour ticket response time
  • A 1–hour Inquiry Resolution Warranty

  • Our crew of service technicians will try their best to reply to your help inquiries within up to 1 hour. If, however, the difficulty you have come across requires the assistance of our Administrators’ =Team,= we’ll send the ticket to the technician on duty and will write a comment to notify you.

  • Top quality support service
  • Top–class Technical Help Service

  • We’ll be working for you 24 hours a day to offer guidance and technical support as well as to aid you with any problem that you could possibly run into while supervising your virtual server. We are able to support you with all pre–installed packages, such as your Operating System, server administration panel (in accordance with the VPS type) and the Online Control Panel designed completely by us.

  • Intuitive help center
  • An Informative Help Zone

  • Each part of the Online Control Panel that is offered 100% free with your VPS offers you an incorporated collection of articles. You’ll see a selection of illustrative how to posts and a choice of step by step video tutorials that illustrate all the regular site managing jobs. You can get access to them by clicking on the Help or Video buttons in the right side of each Control Panel section.