Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Center Section

  • The Help Center built into your Online Control Panel features a selection of help articles and commonly asked questions. Aimed at solving any common problem that you might have, they are contributed by our support team of qualified technicians.

  • Top quality support service
  • Tutorial Videos

  • If you’d like to see how an action is done or how an issue is dealt with, instead of just reading about it, then examine our compilation of step–by–step video tutorials. They cover different issues and will help you swiftly understand how to work with the Online Control Panel.

  • Intuitive help center
  • A One–Hour Support Ticket Response Guarantee

  • With each of our semi–dedicated servers, we offer a 24–7 help desk support service with a 1–hour ticket response guarantee. Our team of competent technical support engineers will be available to you to reply to all the queries that you may have. During off–peak periods, a reply will be provided in even less than 20 minutes.