A 99.9% Server Uptime
We’ve set up our website hosting platform using stable hardware and heavily customized software. Our admins have installed a modified version of Security–Enhanced Linux on each of our physical machines in order to ensure the highest level of security and reliability. We’ve installed a number of denial–of–service protection tools coupled with highly efficient firewall software to make sure our internal network is unassailable and safe.
All our website hosting packages come with a 99.9% server uptime guarantee. And no matter which datacenter you select, the guarantee remains unchanged.
A 99.9% Network Uptime
When you set up your very own cloud hosting platform, it’s very important to also build your own network architecture. This is why we set up a custom–configured internal network in all our datacenter facilities. Based on enterprise–level Juniper routers and switches, our internal network allows for exceptionally fast data transmission speeds and is also fully redundant.
In this way, you will take advantage of a 99.9% network uptime in our US based data center, in our UK based data center, in our FI based data center, in our East Europe based data center and in our AU based data center, irrespective of which hosting offer you’ve opted for.
A 30–Day Money–Back Guarantee
Like with any other service, if it is your cash at risk, you can’t feel really safe. This is exactly why, with each of our cloud hosting plans we offer a 30–day money–back guarantee. In case you don’t feel happy with our service or if you would like to use a more robust web hosting solution, such as a VPS servers or a dedicated servers – you’ll get your money back in full, without obscure costs or repayment charges.
24/7 Technical Support
If you’ve ever been forced to wait for hours for an answer, you’re aware of how infuriating this can be, especially if your website is on the line. Because of this, our company offers you a 24x7 support service with a 1–hour response time guarantee. Regardless of what happens or what holiday it is – our support engineers will be right here and they’ll reply to you within an hour. And the best thing is that their average support ticket response time is just twenty minutes!